At luxarro.com, we understand that sometimes you may need to cancel an order. To provide the best service, please review our cancellation policy below:
Cancellation Window
-
Orders can be cancelled within 12 hours of placing the order.
-
After 12 hours, the order enters processing and may already be shipped, making cancellation impossible.
How to Cancel Your Order
-
To cancel your order within the 12-hour window, please contact our customer support immediately:
📧 support@luxarro.com -
Include your order number and request cancellation.
If the Order Has Already Shipped
-
Once the order has shipped, it cannot be cancelled.
-
You may return the item within our 30-day return policy after delivery.